How Robotic Process Automation Can Improve Revenue Cycle Efficiency During COVID-19 Recovery
10AM PST / 11AM MST
During the COVID-19 crisis, health care organizations have been challenged to dramatically change many of their revenue cycle management processes. Response to volume shifts in elective surgeries and routine Emergency Room (ER) cases includes reassigning or reducing staff work hours and even furloughing or laying off workers to compensate. As America re-opens, how will organizations respond to what is sure to be a high volume of rescheduled procedures? Will resources who have been redeployed be rusty, causing a dip in productivity? Lower productivity coupled with higher volume could lead to a spike in AR days.
- Review how organizations can bridge the staffing gap with bots.
- Understand how deploying software workhorses through Robotic Process Automation can help address expected increases in volume and while streamlining operations longer term.
- Turn a challenge into an opportunity; analyze and optimize processes as staff are re-engaged and automation is woven into how we will work into the future.