Developing and Implementing a Patient Engagement Strategy
8AM PST / 9AM MST
Today’s complex healthcare ecosystem requires a personalized experience in order to help patients navigate the most appropriate care journey. To be successful, strategies must be put in place to drive patient engagement that educates, facilitates communication, improves outcomes and ultimately reduces costs. This has become even more critical with COVID-19 as payer and provider organizations work together to implement virtual care to assess risk, triage care and provide prescription services.
Regardless of the patient engagement strategy, data is the driving force behind how patients experience, navigate and take control of their care journey. Equally important, is the role that healthcare organizations can play in influencing decisions. With access to data through open APIs and the application of artificial intelligence, organizations can predict adverse events; identify patients in need of care, and personalize automated tasks, activities, and processes.
So, how are healthcare organizations prioritizing patient engagement and what strategies must they deploy to overcome barriers? Join this informative and insightful session with IDC Health Insights Group Vice President, Lynne Dunbrack and Red Hat Healthcare Chief Technologist, Alan Scott as they discuss:
- Innovation areas and use cases for patient engagement
- Strategies for overcoming barriers such as data constraints
- The role of AI and ML
- The role of open-source